Privacy Policy
1. Introduction & Scope
At Élan Drive, we respect your privacy and are committed to protecting the personal data of our discerning clients. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an acquisition from elandrive.com.
2. Information We Collect
When you visit our site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse, we collect information about the individual web pages or products that you view. When you make a purchase or attempt to make a purchase, we collect specific information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
3. How We Use Your Personal Information
We use the order information that we collect generally to fulfill any acquisitions placed through the site. This includes processing your payment information, arranging for domestic shipping through our premium fulfillment partners and carrier networks, and providing you with invoices and/or order confirmations. Additionally, we use this information to communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our curated collections.
4. Sharing Your Personal Information
We share your personal information with trusted third parties to help us operate our store and deliver an elite experience. For instance, we use Wix to power our online store. We also share relevant logistics data with our specialized domestic fulfillment networks and suppliers to ensure your items are processed and delivered securely. Additionally, we use Google Analytics to help us understand how our collectors interact with the site. Finally, we may also share your information to comply with applicable laws and regulations or to protect our rights.
5. Data Security & Retention
The security of your personal data is paramount. We maintain high-standard administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.
6. Your US State Privacy Rights
Depending on your residency within the United States (including California, Virginia, Colorado, Connecticut, Utah, and Texas), you may have specific rights regarding your personal information under applicable state privacy laws. These include the right to access the personal information we hold about you, to port it to a new service, or to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, or if you wish to opt-out of the "sale" or "sharing" of your information for targeted advertising, please contact us through the information below.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons.
8. Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a request, please contact our dedicated concierge team via email at support@elandrive.com.